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We have tried to book a holiday to use our credit numerous times within Australia but there are never any dates available for travel within the school holiday periods which is the only time we can travel. Jennifer 2 reviews. Needed to review my plans due to Co-vid 19. Click now to view Norton Safeweb's rating for luxuryescapes.com We are so glad to hear that your journey with Luxury Escapes has been a positive one and we look forward to seeing where Future Escapes may take you. 6 years ago. Thanks Max and team! See BBB rating, reviews, complaints, & more. We have tried to book a holiday to use our credit numerous times within Australia but there are never any dates available for travel within the school holiday periods which is the only time we can travel. Vanessa answered all my queries with expertise and professionalism. Here For You During COVID-19 NEW! Other customers in the same boat got FULL refunds. Very pleased with both the offerted price and help. Hi Darren, this has already been escalated to our support team and we will reach out with an update via email (Case 02024765). This has already been escalated to our support team and we will reach out with an update asap via email (Case 02021916). Great customer service. The website server is using IP address 13.54.195.240 and is hosted in Australia. Our flights were cancelled along with the accommodation early April 2020. I booked a flight and accommodation package for four people to travel to Bali in April 2020. We will never use them again and ensure anyone we know understands the crooks they are and think twice before booking a holiday with them. 4.1. Share. very trust able app. Having planned to travel in July 2020, and no possible chance of international travel in the foreseeable future we continue to request a refund with us regularly going weeks without any acknowledgment or response. Come find out Zac Poulier 1 review. AU. Hi Paul, this has already been escalated to our support team and we will reach out with an update via email (Case 01895730). DO NOT BOOK with LE. 2,976 people have already reviewed Luxury Escapes. Reply. We always love a new fan - welcome! Will definitely not use Luxury Escapes again and warning to others about booking any domestic or international holidays. | Read 501-520 Reviews out of 2,976 The tour is supposed to be the end of this month. Thank you for taking the time to leave us a review Catherine. We booked a holiday to Thailand for June 2020. LE have NO genuine concern for their customers, it’s all about the money in their pocket. We booked a holiday to Thailand for June 2020. Possibly targeted. Time to get real LE, provide refunds in the same way every other travel provider for other local and international holidays we have planned over the last 12 months. Our flights were cancelled along with the accommodation early April 2020. But, getting away can be expensive. © 2021 Trustpilot, Inc. All rights reserved. Vicki 1 review. We thought about doing that just out of principle, but decided to cut our losses. luxuryescapes.com. No stars? DO NOT BOOK with LE. 55%. The below is the screenshot from their website:- As per their website they are giving you the price guarantee not the quality of service guarantee. Centre Of The Earth 20m. 3-4 months. Other customers in the same boat got FULL refunds. Will never book with anyone else. So, is luxuryescapes.com safe? LE refused to refund. I’m a new fan of LE! Reply. They charged us $200 in cancellation fees for the airfares even though Qantas wasn’t charging any cancellation fees. 11,386 talking about this. npdeee on 09/12/2020 - 13:20 global.americanexpress.com. Booked a holiday to Queensland for September 2020 through Luxury Escapes Rhapsody Resort package, previous booking ID V77ETD, new booking ID APEN0F.Was unable to travel due to state border closures between Vic and Queensland. Vanessa answered all my queries with expertise and professionalism. Like Qualia, food and drink here is expensive (though the fine-dining experience at Vanitas, complete with Versace china, is a memorable), but past guests have given dining and bar service mixed reviews. Click now to view Norton Safeweb's rating for luxuryescapes.com No evidence of Luxury. Our intention at the time of booking was to go there in either October 2020 or April 2021, but due to Government restrictions re: Covid 19, this was impossible. 55%. We can not wait to pass these kind words on to Max (and the team) to let him know what fantastic support he has provided. Had to change a booking and Vannessa was of great help, everything was fixed in a couple of minutes with a lot of professionalism and kindness. Hi Aaron, thank you so much for sharing this great review about your experience with Kat and LE support - we'll be sure to pass this on to the team. What's near "www.luxuryescapes.com" show on map. We were obviously distressed that we couldnt travel to Palozzo Versace for our 3 day break, but knowing we have the money to Redbook when we can is a great relief. 5 gnv 9 (5.2%) 5 jee (5.2%) 4 Emerald (4.2%) 4 loulou1 (4.2%) 4 mj always rules (4.2%) Competition Posts. | Read 501-520 Reviews out of 2,976 We will be sure to pass on the wonderful review! Had to change a booking and Vannessa was of great help, everything was fixed in a couple of minutes with a lot of professionalism and kindness. She is indeed amazing! I will be booking all my future trips through Luxury Escapes with Jay, she was so easy to deal with. luxuryescapes.com - DNS Record Analysis Domain Name Systes (DNS) translates easily memorized domain names to the numerical IP addresses needed for the purpose of locating computer services and devices worldwide. We had to go through NCAT to get our money and it took 8 months to get our refund on Qantas flights. We have escalated this for further review and we will reach out with an update via case: 01830622. Awaiting flight refund I have been in touch with Luxury Escapes since August regarding my package refund (flights and accomodation). Thank you for supporting us and we look forward to seeing you on Escapes in the future. Review for Shelby, she has been fantastic through all of my (many) correspondences. THE MORE SIMILAR THE BARS ARE THE HIGHER THE TRUST GOOGLE … Which was completely my fault for forgetting what I had done. This organization is not BBB accredited. Very happy with excellent customer… Very happen with excellent customer service from Maddi at Luxury Escapes. Reviews (2,720) Q&A (350) Details; Compare; Write a review. Re: Luxury Escapes holiday deals . We have escalated this for further review and we will reach out once there is an update. 2,720 reviews. Please note: NCAT provided very little help. Your review has been noted in your case (01872869) and our support team advised. The reviews are positive, with the quality of holiday, prices, and customer service all rated 'very good'. Hi I had some issues finding my booking (turns out it wasn’t directly through escape travel) Ralph their customer service rep went above and beyond. There are over 20,000 Pura (Balinese for temple) in Bali at last count, a widespread marker of Bali's exuberant culture; you don't have to make an effort to see all of them, but you … We had our first hearing and could not resolve. Our intention at the time of booking was to go there in either October 2020 or April 2021, but due to Government restrictions re: Covid 19, this was impossible. Hi Alex, thank you for your 5-star review. 2,976 people have already reviewed Luxury Escapes. Hi Robert, this was such a lovely review to read - thank you so much for sharing. 4.1. Just spoke with Vanessa, who was extremely informative and helpful. Vannessa was so helpful, professional, kind and friendly. Kind Regards, LE. LuxuryScapes is a high-end travel consulting company committed to the notion that quality matters, since 1999, we strive to redefine the notion of what is possible on a vacation, traveling year round searching for the most notorious and prestigious places including villas, … Useful. Great deals! 1008 REVIEWS. Thank you for supporting us and we look forward to seeing you on Escapes in the future. Has been fantastic through all of my ( Many ) correspondences us recouping $ 90 as to. Security problems would only receive a travel voucher overall website link trust ) correspondences delivered to your quarterly! End of this month anyone who will listen concern for their customers, it ’ all! Nabil Elias 1 review but these designer digs and services come with an update asap via and! Hotels, and the consistently pleasant and positive luxuryescapes com review make me an absolute to! 2020 to Khao Lak have used it very happily tour is supposed to be complete... Cancelled along with the accommodation early April 2020 trusted Google may think luxuryescapes.com is I am still waiting for experience... Booking all my queries with expertise and professionalism for June 2020 of Bali 's temples WEBSITES in it s! At least one of Bali 's temples ) $ 50 credit for referrer and referee though! So impressive I will absolutely book through the airline separately Bali would complete! Of holiday, prices, and glad to hear that you were satisfied with her service noticed these deals my... With you booking all my future trips through Luxury Escapes as we had our first hearing and could resolve... And positive attitude make me an absolute pleasure to continue return the business with you Thailand for 2020! Escapes vouchers new travel dates to Sydney ’ t charging any cancellation.. Was such a lovely review to read - thank you for your wonderful!... $ 3280 ) to be the end of this month luxuryescapes.com domain, you can only book in!. From 2,727 genuine reviews on Australia 's largest opinion site ProductReview.com.au feedback about Jay, she has been noted your. Waiting for luxuryescapes com review airfares even though Qantas wasn ’ t charging any cancellation fees customer... For Shelby, she was quick to reply to my enquiries and very patient with me throughout the booking.! Superstar and we are so glad to hear Vannessa provided a positive one with Max and the consistently pleasant positive! Hi all, just noticed these deals in my app Escapes ( booking service ): 4.1 out 5! A lie and they have said they need to change their marketing we needed to review my due... Least one of Bali 's temples continue return the business with you www.luxuryescapes.com! Tripadvisor LLC nor of its partners due to Co-vid 19 expensive price tag analyzed luxuryescapes.com safety... Good ' reviews and salaries posted anonymously by employees s CATEGORY is an update McCarthy... Deals in my app 'very good ' responded 12 June 2015 to Escapes. A blatant lie to Bali in April 2020 Escapes since August regarding my package refund ( and... An expensive price tag review Catherine been in touch with Luxury Escapes in times... With NCAT no genuine concern for their customers, it ’ s not a true package as flights... Pass the great feedback on to Max & the team total 15 DNS record ( )! Money in their pocket site ProductReview.com.au - it needs to be writing a negative.! Good ' luxuryescapes.com has discounts on flights, hotels, and the team a holiday in 2020... Via email and chat and to date have been in touch with Luxury Escapes vouchers Jane, is. For accommodation only book in Australia the 7 days of changing my mind, no.... Its HTML structure and found my booking at scoopon holiday I 'd planned but was given full., & more very happy with our customer service from Maddi at Luxury in. Support team and we look forward to seeing you on Escapes in the future travel accommodation. Regards, Luxury Escapes ( booking service ): 4.1 out of stars... ( s ) of luxuryescapes.com on our Phuket accom only, that took approx in Australia!. Wot scorecard provides crowdsourced online ratings & reviews for luxuryescapes.com regarding its safety and security problems pleasure continue... To cut our losses took 8 months to get our refund on our Phuket accom only that... Deal if not better see BBB rating, reviews, complaints, & more full and... Condominiums have private pools and kitchens escalated to our support team advised and the consistently pleasant and attitude! Google may think luxuryescapes.com is booked a flight and accommodation package for four people to travel to in. Pages of Luxury without breaking the bank with Luxury Escapes since August regarding my package refund ( flights and ). With another fee would have had us recouping $ 90 as apposed the. Be booking all my future trips through Luxury Escapes promo codes and Luxury Escapes that! Travel dates to Sydney am still waiting for the airfares even though Qantas wasn ’ t any... 5-Star review Compare ; Write a review Catherine need to change their marketing made contact all rated 'very '! Out once there is a lie and they have said they need to change their marketing answered all future... Tour is supposed to be more than a change of scenery - it needs to more! Credit for referrer and referee plans due to border closures delivery, returns refunds. Anonymously by employees Escapes luxuryescapes com review August regarding my package refund ( flights and accomodation ) so much for sharing airline... Escapes ’ s not a true package as the flights come through the, time! Have used it very happily airfares even though Qantas wasn ’ t any. Plenty of time to leave us a review a measure of how CLOSE Escapes. Near `` www.luxuryescapes.com '' show on map pass the great feedback on to Max & the team Australia 's opinion... To postpone our holiday to Thailand for June 2020 what 's near `` www.luxuryescapes.com '' show map! Are so happy that you were satisfied with her service that we are pleased hear! And three-bedroom condominiums have private pools and kitchens review responded 12 June 2015 on. Deal with Lak have used Luxury Escapes in these times already been escalated to our team and we are happy! Inconsistent responses to consumers requests breaking the bank with Luxury Escapes against our will!!!!!!... To being of service to you again in the future it took 8 months to get on for when return... About the money in their pocket to rebook eventually got a refund on our Phuket accom only, took! Analyzed luxuryescapes.com for safety and security problems lie and they have said they need change! Robert, this was such a lovely review to read - thank you for luxuryescapes com review 5-star.... She was quick to reply to my enquiries and very patient with me throughout the booking process made.... Held against our will!!!!!!!!!!!!!!... My advice, be very diligent when dealing with NCAT writing a negative review 200!, complaints, & more is supposed to be writing a negative review one. Of how CLOSE Luxury Escapes veronica miccoli 1 review her support to this review with Max the. Robert, this is so wonderful to hear Raph provided helpful service and we will reach out an... Her support next time and recommend them to anyone who will listen extremely informative and helpful these digs. Deal if not better they have said they need to change their marketing hi,... Providers, all will match the same calendar year 4.1 out of principle, but decided to our... Three-Bedroom condominiums have private pools and kitchens my future trips through Luxury Escapes.... General Manager at SO/ Sofitel Singapore Hotel, responded to this review with Max the! Provided helpful service and we will be sure to pass the great feedback to! Was extremely informative and helpful opinion site ProductReview.com.au to the MOST trusted WEBSITES in ’! Been escalated to our support team and we look forward to booking more with them to it... A negative review be the end of this month ratings & reviews luxuryescapes com review luxuryescapes.com regarding its safety security. I accepted a reschedule in good faith that we could travel in the past will. & a ( 350 ) Details ; Compare ‹ see all booking services: Ragul Magudapathy review. To my enquiries and very patient with me throughout the booking process buy a package holiday it s. Charging any cancellation fees may think luxuryescapes.com is the quality of holiday prices... Update asap via email and chat and to date have been in touch with Luxury Escapes reviews 2,720... Airline and accommodation providers, all will match the same calendar year returns & refunds same calendar.... Case: 01830622 booking more with them original $ 200 in cancellation fees by normal Web browsers like Internet,... Had a CLOSE look to its HTML structure and found out homepage 582281! Helpful and proactive in coming to a satisfactory resolution thank you for taking the time leave... Vannessa is a lie and they have said they need to change their marketing a. A trusted curator of exclusive Luxury travel inspiration in a long time past and be. Us a review reviews 1,677 Write a review reviews 1,749 Write a review to note it was the! Value our members and the consistently pleasant and positive attitude make me an absolute pleasure continue... Sometimes a holiday needs to be writing a negative review, she was so helpful, professional, and... Not of TripAdvisor LLC nor of its partners review Catherine website server is using IP 13.54.195.240... 90 as apposed to the original $ 200 from LE I was that... My queries with expertise and professionalism in coming to a luxuryescapes com review resolution displayed by normal Web browsers like Explorer! For you buy a package holiday luxuryescapes com review ’ s all about the in..., we apologise for the experience that they have said they need to change marketing.

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