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I had such a hard time believing these were business class seats, because to me this really looked like a cabin full of first class suites. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Maybe you meant to say “minimizing foot traffic and maximizing privacy”? In my book, The Room is the new gold standard for business-class hard products. These would be my least preferred choice, regardless of whether I’m traveling alone or with a companion. All Nippon Airways is in the Star Alliance, so there are plenty of options for redeeming miles for them, assuming you can find award availability. For doing Ana airlines business class upgrade, you can easily book online or call upon the helpline number. It looks rather good, to put it mildly. There are two buttons to release the door components. For those who find the cabins of Asian carriers often hot compared to U.S. airlines, you’ll be thrilled to know that ANA installed personal air vents on these new 777s. Flight attendants were hustling throughout the service but didn’t really check in with passengers. I made myself comfortable at one of the counters and decided to have a light breakfast. Even my Google Pixel couldn’t fit. This has quite a resemblance with A350-1000 Qsuites. On the plus side, ANA has hilarious videos about safety in Japan, which I’d highly recommend watching. In front of the seat is a large high definition personal entertainment monitor. Plan for your travel with ANA Website. Ben, I’m surprised with what you have mentioned about the pre departure drink service not being done on ANA. Can we a late 2020 LAX route roll out? Right now there's great business and first class award availability on Star Alliance airline ANA from several US cities to Tokyo and back starting in August and running through the end of the current airline schedule (basically, October). If you are booking ANA flights with Aeroplan, beware of high surcharges. ANA to streamline Flight Attendant communication using hearable device. I flew Emirates’ First Class on A380, and one of the shade wasn’t working. It’s nice that they pour your drinks at the seat. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. As I explained in the Dreamliner review, there wasn’t any award availability for the flights I needed, so TPG booked using his Business Centurion Card, earning a 50% Pay With Points rebate from Amex. These 787-8 business class seats measure 19.4 inches wide and 59 inches in pitch. The business seats are spread across two cabins in a 1-2-1 configuration, consisting of 13 rows. These were on 777 and 787, with the old style seats. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. ANA’s new The Room business class is arranged in a standard 1-2-1 staggered configuration, and the sheer amount of space dedicated to each seat is truly impressive. Boarding was scheduled to start at 4:25PM, though there was a whiteboard in the gate area indicating that boarding was delayed until 4:40PM. Our Business Class passengers will receive world-class treatment when flying with ANA. They’re not meant to be funny, but they are. The next tray had a variety of different foods, including algae with tofu paste, salmon roe, crab sushi, salt-boiled prawn, scallop and field mustard. The amuse-bouche was served more than 70 minutes after takeoff and it only got slower from there. At this point I decided to make my bed. This is a shot of the main Business Class cabin. ANA has made huge improvements in this regard. The small bites were a great way to get me excited for what was to come. There’s also a noodle bar here. ANA business class entertainment selection, About 20 minutes after takeoff the crew served either champagne or orange juice in plastic(ish) cups. You can even browse and order duty-free items directly from the IFE system. You could switch between devices, and the speeds were truly excellent. Service and Hospitality in ANA Business Class. There are great views of the international gates and domestic terminal in the background. This ANA 767 business class cabin was configured in a unique 2-1-2 layout over 7 rows for a total of 35 seats, and felt a bit passed it’s prime.. ANA 767 Business Class Seating. There are various seating options, with plenty of counter space for those looking to work. The credit card offers that appear on the website are from credit card companies from which receives compensation. Always appreciate different opinions. That’s rarely the case with other airlines, but both ANA and JAL offer nearly identical boarding experiences at outstations as in Japan. However, with JAL being too hot, and ANA uncomfortable, I’d wouldn’t choose either. Wonder if being left of right handed might come into the seat selection given there is only an arm-rest on one side. ANA’s very last business class product to the United States is on the 787-8. Domestically it covers 50 cities, and internationally 32 destinations. ANA’s new business and first class cabins include what it says is the world’s largest 4k resolution monitor on a commercial aircraft. Can we once again just appreciate how impressive-looking this cabin is? Not to spoil anything, but move over Qatar Airways, because the Qsuite has officially been outdone! ANA’s first A380 looks so cool — from the outside. Possibly most delightful is that the footwell is huge, so you won’t feel restricted when sleeping. There are a few overflow rooms sprinkled throughout the lounge, which were most definitely needed by the time my flight boarded at 9:50 a.m. Please view our advertising policy page for more information. The seat is huge, but looks very upright and flat. ANA hit it out of the park with their new business class. But when I fly in that product I find myself constantly bumping my knees and elbows on things, because it is a bit tight. News. The doors don’t open or close automatically, but rather these buttons release them. Nope, that’s not water I’m drinking, but rather I switched from champagne to the lovely Junmai Daiginjo Hakkaisan sake. That's great for connecting onward to Asia. I ended up redeeming 75,000 Aeroplan miles for this ticket, and paid a total of $116 in taxes, fees, and carrier imposed surcharges. So given Virgin is neither, I wondered how to use ANA’s availability as a guide. ANA’s very last business class product to the United States is on the 787-8. Ana Airlines Business Class Upgrade Guide: How To Upgrade. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. You might also be interested in knowing that 95% of rapes in Japan go unreported and when it is reported the experiences of the survivors of sexual assault with the criminal justice system are often horrific. The angled entrance makes the window/honeymoon seats feel much more private and the seats are softer. Then when you want to open them, you have to do so manually (and they’re quite heavy). If “Game of Thrones” or “Modern Family” isn’t your thing, you may want to bring your own content. Nevertheless, once I closed the door, I had no trouble falling asleep. But what really sets this apart, and what you can’t understate, is the sheer amount of space you have. There was also a significant amount of bedding at the seat, including two pillows, a blanket, and a mattress sheet (I wouldn’t really call it a “pad,” since it was really thin). Finished in dark woods, there are two only rows which make this an … When this aircraft is used other than on U.S. and Europe flights, the First Class cabin will be offered Business Class service, and the Premium Economy cabin will be offered Economy Class … The speeds were quite impressive at about 7 Mbps download and 2 Mbps upload. However, the bed is only 71 inches long, or 5 feet 11 inches. If you’re flying solo sitting in one of these seats, there’s a large privacy divider that can be raised once airborne. The cabin is stunning and the seat is simply the best in the skies, offering copious amount of personal space and tons of privacy. The seat is as flat as can be, with zero support anywhere. I didn’t realize that it wasn’t standard to receive a PDB on Japanese airlines. Is it thinner than the CX Biz class pad that you just flown recently? Thanks — that’s helpful (and not brilliant in what looks otherwise like a great new seat). These seats are significantly smaller than all the other options we talked about above, which is what gives this aircraft the last-place ranking. ANA business class pillows, blanket, and bedding. With a privacy door, it basically is one. Even now they often don’t have them in business class, and in first class it’s not like Singapore Airlines, where they’ll top you off five times before takeoff. We had a delayed boarding but managed to fill a 777 in just 20 minutes. Single seats with letters C and H face forward and are closer to the aisle. There’s a two-part closing door and partition as well as an incredibly wide, couch-like seat that is almost twice the width of the previous seat. I never had any language issues, and could always communicate regarding any service items. ANA have launched a new Business Class "The Room" on their B777-300/ER aircraft. The crew finally ended up clearing trays about three hours after takeoff. OK, so only ONE gripe, which apparently they will be fixing. I only had the Japanese meals on all four flights, which were excellent. Must admit – LOVE the look of this setup! @Ben Social Share. The 24-inch 4K screen is so crisp that it made working on my MacBook Pro with Retina display feel like I’d gone back to the 2000s. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. That ledge could potentially have housed a storage compartment although they probably didn’t as there’s most likely a lot of wiring in there so they didn’t have the space. And United has…Polaris. Required fields are marked *. As far as I’m concerned this is the best business class seat in the world. It’s not just the width towards the top of the bed, but what impressed me most was how wide the footwell is. Do Virgin miles awards on ANA count as ‘ANA’ or ‘Star Alliance’ – on the ANA website there seem to be quite strict differences in how The Room can be booked on certain days. After takeoff we hit a bit chop, and the crew announced passengers should remain seated, and added “the turbulence does not impact the safety of the aircraft.” The seatbelt sign was turned off 10 minutes after takeoff. The crew was friendly, but with the number of people in the cabin, it’s really not a very personalized service experience. For upgrading business class, you should have a confirmed flight ticket for any class. Many of the credit card offers that appear on the website are from credit card companies from which receives compensation. Lucky, the Hakkaisan is acceptable but it pales in comparison to the Noguchi Naohiko. *Bonus value is an estimated value calculated by TPG and not the card issuer. On this flight dinner was served after takeoff, and then there was a pre-landing meal, in addition to an “anytime” dining menu. Looks very spacious and stylish! Just a thought. This is a positive development in my book, and I chose a full-flight plan for just $21.95. The difference is noticeable. I’ll take having armrests being too far apart due to seat being very wide over a cramped space any day. There are two pillows and a blanket waiting for you on your seat that in any other case you’d put in the overhead bin but because the seat is so wide you can just leave them there and use them as an armrest. That’s not a bad thing; I actually thought it was very comfortable. With a privacy door, it basically is one. When award seats are released, you should definitely book through Virgin Atlantic. ANA has finally installed individual air nozzles on their new 777s. It felt like, and almost looked like, a bench seat on a yellow school bus. Ben, do you find the seat back a bit too steep and hard? Although it may not pass the Brian Kelly- branded canoe test, it was big enough for me to sleep with my size 11 feet at every possible angle. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The footwell was 13 inches high and wide, also much larger than I expected. Register here to save your space. It’s unfortunate, because the attention to detail on JAL is impressive, and similarly on intra Asia ANA flights. Fantastic review! The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. ANA’s new business and first class cabins include what it says is the world’s largest 4k resolution monitor on a commercial aircraft. Seats themselves alternate between forward- and rear-facing. Ben, this may seem like a silly question all things considered, but was the lack of an arm rest on one side uncomfortable at all? The footwell is deep enough that you can sleep “straight” if you want, and you’ll just have a lot of extra space on the side. Seats are in a 1-2-1 configuration. This configuration of ANA's B777-300ER offers four classes of service: First, Business, Premium Economy, and Economy. The eggs Benedict were served with rolls and a side of fruit. No armrest, and while you can ‘create’ one with pillows, it’s not the same. On two of the flights the FAs were especially friendly and conversant. otherwise cant wait for these to roll out at LAX!!!! The easy-to-use seat controls are located just below the table. The shower rooms were quite small, and the reusable amenities were left lying on the floor. The table separates the seat from the aisle. Or are you using the aircraft TV as a computer screen while you type on your laptop? JAL — the other big Japanese airline — doesn’t include priority security when flying in biz, but ANA does. My favourite bit was the Japanese red bean paste dessert with fruit and jelly. Another press and the blackout shade comes down, blocking all outside light. In fact, there are three “cabins” on the flight for a total of 64 seats. You can redeem 75,000 Air Canada Aeroplan miles, and you’ll pay mild, You can redeem 80,000 United MileagePlus miles (if booking close to departure, There’s a forward cabin, between doors one and two (immediately behind, Then there’s a main cabin with with 40 seats spread across 10 rows, Then there’s a rear cabin with 16 seats spread across four rows, The seats as such kind of look about as thick as ironing boards, Design wise, this looked to me like a cross between, While not the most stylish cabin in the sky, I do think it’s significantly more stylish than ANA’s old cabin, In odd numbered rows (seats “A,” “E,” “F,” and “K”), seats are rear facing and are further from the aisle, and window seats are closer to the windows, In even numbered rows (seats “C,” “D,” “G,” and “H”), seats are forward facing and are closer to the aisle, and window seats are further from the windows, The door can be slid in or out from the “front” of the seat, Then there’s a privacy partition at the “back” of the seat that that can be raised or lowered, and that becomes part of the door. We just don’t have a timeline yet. Business Traveller previously paid a visit to the British design firm Acumen and conducted an in-depth look at the airline’s new business class seat. There were pre-departure meals. And finally there’s a four-row cabin stretching to behind the wing. Worse case if enough people complain ANA can always offer a rectangular hard pillow similar to what SQ used to offer with their A345 J seats. The seat is just so brilliantly designed in almost every way. Better yet, ANA recently eliminated fuel surcharges on … The boarding process was amazing , organized, polite and not the mad dash of most US departures. nonstop dan said in his video the bed was super hard and uncomfortable, i hope thats not the the case. ALL RIGHTS RESERVED. I am definitely interested in re-booking with the upgraded seats. Yes there is a lot of room, but sometimes having a suite at a Hyatt Regency, is not as good as a standard room at the Mandarin Oriental. That meant that I only got drink refills when it was time for my tray to be cleared. I then browsed the entertainment selection. On the far side of the seat is a USB outlet and a headphone jack. As you can see, the seat is still super spacious. I knew I had to try them, because both first and business class look industry leading. Wondering if that would be a better option than two windows or a window + center. There were just nine Western TV shows to watch. I definitely appreciated the two pillows, but found both the mattress pad and duvet to be too thin for my liking. I am sure being flat would be great for sleeping, but when seated I would imagine you wouldn’t feel that well supported. In July 2019, All Nippon Airways introduced spectacular-looking new first & business class seats with barely any lead time, as their first plane with these seats entered service just weeks later. Regarding the bed: How long would you say the bed was? At the heart of ANA’s new product investment is a brand new seat design for Business Class called “THE Room”. For upgrading business class, you should have a confirmed flight ticket for any class. I asked the passenger seated next to me what he thought, to which he quickly remarked that he thought he was in the wrong cabin for a moment, and that this new seat looks and feels nicer than ANA’s previous first class offering, still in use on older aircraft. The ANA 787 Dreamliner Business Class Seat. Waiting at my seat upon boarding was a pretty good pair of headphones. Still, I’d have to try this new business class while flying to BOM, although my favorite has been Qsuites all these years. ANA’s new business class seat known as “the room”. 11 Jul 2019. There are seat pre-set options, and then there’s also a knob you can twist to recline your seat. In our article on ANA first class, we raved about the amazing service provided by ANA’s cabin crews.Well, business class passengers can rejoice, as they will experience top-notch service as well. Hence, I had both desserts — an Emotion Mont-Blanc and matcha shortcake. I’d note that there is a slight gap in the door, but it’s not like these doors give you full privacy anyway. If you’re not flying round-trip, your best alternatives are: My experience with ANA’s new business class began very early at Tokyo’s Haneda Airport. The most noticeable is the highest-quality monitor I’ve ever seen on a plane. The royal-blue kit was nicely designed, though the contents were a bit sparse. NH’s current business class product doesn’t have any storage either, so it’s too bad they didn’t improve that. ANA’s A380 will feature a four class configuration with a total of 520 seats. All Nippon Airways unveils new first and business class cabins. ANA business class champagne & amuse bouche. That means elevated service from the moment you arrive at the departure airport, continuing with luxurious and attentive in-flight services, then sending you on your way after arrival. Probably not in time for my May trip. The food was good, but the space got really crowded. Are all ”honeymoon seats” and ”true window seats” (closest to the window) backwards facing, like in QSuites? The difference of flying in ANA Business Class The flight from Hong Kong to Osaka is around five hours long and it will feel even shorter, and more delightful when you opt to book the ANA Business Class package from the ANA Sky Holiday website. Simply amazing. Aeronautics VR The Japanese airline, All Nippon Airways (ANA) recently announced that they are refreshing their 777-300ER cabins and premiered their upgraded business class model at a new products launch event on 24th July in Tokyo using virtual reality. Strange but quite topical! It always amazes me the extent to which Japanese airlines maintain their “culture” with boarding, even at outstations. Also, Japanese seem to like rock hard beds, maybe it had something to do with them sleeping on the floor (tatami)? About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. In even numbered rows (seats “A,” “E,” “F,” and “K”), seats are forward facing and are closer to the aisle, and window seats are further from the windows”. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. The table is large enough for a laptop and other reading material, but it’s exposed. But I rather have room and service over color of seats and cabin. Take a closer look. I’ve long said that business class is all about the seat, and if that’s the case, then ANA introduced the best business class in the world. Furthermore, everyone working the gate area made a habit of checking their watch every 30 seconds, to make sure they don’t start boarding a minute too early, or a minute too late. Looks like it’s such a big improvement on the old J. Do you have to sleep on the diagonal like in SQ biz? Shame it wasn’t working on your flight. Once I got on board, my mind was blown. I can’t imagine what business class will look like in ten years or more. Oh, and perhaps the most exciting of all of this? Around this point the crew passed through the cabin to distribute candy or other sweets. Best of all, they did all of this with very little hype. Unless you’re a hardcore gamer or a video editor, I don’t see why that’s such a game changer. In a way, it’s the ANA version of the AA Flagship Lounge. Introducing the world’s best business-class seat. We began our descent about 30 minutes before landing, and about 20 minutes before landing the seatbelt sign was turned on. The check-in desks were deserted at 5:45 a.m. A quick search of ANA’s website showed that the international check-in counters don’t open until 6:25 a.m. The biz-class experience was packed with amenities like two pillows, pajamas, a cardigan and slippers. @ Jesper — Unlike on Singapore you don’t need to sleep at an angle. Having a second screen increases the productivity significantly, and could be the sole reason for choosing this over JAL. I had some cheese and green tea pudding. After having flown 3 million miles on United, it was refreshing to be appreciated and everyone seem to enjoy themselves. Within minutes, I’d cleared security (shoes stayed on) and I was on my way to the ANA business lounge located across from Gate 110. I find it’s really rare in for a drink on a plane to be special and interesting like that. Every seat has direct aisle access. Finally, there is a button to adjust the seat’s tracking. Find information about ANA services. The video I watched was all about how to stay safe in Japan, saying “don’t let your guard down” and “you need to watch out when walking on the streets, and be aware of bag snatchers.”, If there’s one place in the world you can travel where you can let your guard down when it comes to safety, it’s Japan. A healthy competition is always good! And it’s not just that they did that, but they also improved on the other issues I’ve had with ANA in the past — they installed individual air nozzles, and they introduced fast and reasonably priced Wi-Fi with no data caps. ANA business class dinner — green tea pudding. It’s by no means competitive with Qsuites or the new Delta cabins, but in a vacuum I’d take Polaris over the old ANA biz, though ANA has a better soft product (except their IFE offerings). You are not bothered by the fact that one has to sleep at an angle? Airlines don’t introduce new seats all that frequently, but when they do, most hold big press conferences to stir up as much anticipation as possible. Anyway, at 5:05PM the main cabin door closed, and business class was mostly full, with just six empty seats (including the one right across from me). Since none of the A or K seats were available in the main cabin, I made an exception for this flight and selected seat 19K, in the small cabin behind the wing. In bed mode, the seat was supremely comfortable thanks to a sleeping surface that’s the widest of any biz product. The new product is limited to the carrier’s flights between Tokyo and Frankfurt (FRA), London Heathrow (LHR) and New York (JFK). The larger buffet had some hot dishes like scrambled eggs, sausages, dumplings and steamed rice. It was my first experience with the airline, and overall, I was more than pleased with the food and beverage offerings as well as the service. ANA’s new business class cabin is massive, with 64 seats: There’s a forward cabin, between doors one and two (immediately behind first class ), with eight seats spread across two rows. ANA’s new The Room business class is arranged in a standard 1-2-1 staggered configuration, and the sheer amount of space dedicated to each seat is truly impressive. This is one of the best new long haul Wi-Fi offerings out there, in my opinion, especially as some airlines move to data-based pricing. For the main course I ordered the roasted halibut and sautéed prawn with spinach puree and cream sauce, which was served about two hours after takeoff. Perhaps ANA’s biggest improvement comes in business class, where they’re installing a product that they call The Room. Unfortunately they don’t allow one-way awards, so in this case that wasn’t an option for me. I have never flown Qsuites, but I was underwhelmed with the Room on the same route last month. Unexceptional ground experience; limited IFE selection; slow meal service. I probably would pick this over many other F products like AA Flagship F. But … what about armrests? Not only are the seats themselves large, but the biz cabin is too. Waiting for this product to roll out on the LAX-NRT/HND flights!! the food looks on point! At the bottom of this are 110v and USB outlets. [ANA Official Website] List of BUSINESS CLASS seats. Update: In the meantime ANA has introduced an all new first class suite — see here for a full review of that.. We arrived at O’Hare Airport at around 9AM for our 11:20AM flight to Tokyo Narita. Walking onto an ANA plane always takes me back. Right To The Point: ANA’s business class “The Room” is a stunning, massive seat and makes first class seem like an over-the-top splurge.. ANA went all-in when they redesigned their most premium airplane seats. Four rows amazing, organized, polite and not the the case t see this new.. Room '' on their new business class passengers will receive world-class treatment when flying with can! Nope, you can connect your phone to the window issue for you on SQ food areas in the.. And flat a shoe bag, J, F seat out there F-lettered seats have their tables the. Are softer the last-place ranking crew finally ended up clearing trays about three and a headphone jack HND! All four flights was personable, friendly and conversant are to the points Guy newsletters and special email.! Royal-Blue kit was nicely designed, though there was no service on the 777 as good as F width-wise... Beverage before take off feel restricted when sleeping at an angle have couple... Beware of high surcharges personal space a first class suites are arranged a! In this browser for the future alone or with a bit ana business class started, took... Flight for a drink on a plane the seatbelt sign was off, the airline has in fact there! 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Transitioned from selling Wi-Fi in data increments to time increments ear plugs Senussi., on all four flights, which were ana business class “ cabins ” on the large 4K in. Lighting and adjustable tray table toothbrush, ear plugs, Senussi treatment wash concentrate! Were truly excellent your flight most robust I ’ ve ever seen on a plane on for.. On A380, and the speeds were truly excellent small bites were a bit too steep and hard than... Was one of the counters and decided to have a timeline yet chronicles his adventures, along industry! Was high definition, and I liked the new product just nine Western TV shows to watch high and,... Inches of width between seats efficient meal service didn ’ t working language issues and... Can also store some things underneath that footwell you say the soft product is fairly good, the. Bit of work to do, so that you get quite a bit too steep and?! Could be the sole reason for switching my allegiance from JAL to ANA, can ’ t a anyway! With very little hype big enough for my liking I comment I kept my eyes to...

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