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Letting us know about your experience with us helps to improve the way we do business: our systems, policies and procedures. For billing, service and other complaint, your first step is to contact the company directly. The Contact Energy website says call wait times of up to 90 minutes can be expected. Contact EnergyUnited by Phone 1-800-522-3793, Email, at Our Office Locations, or by Mail EnergyUnited P.O. Complaints about communications. Contact information, outage information, and other phone numbers and helpful contacts for Duke Energy customers. If you have feedback, or an issue you'd like us to resolve, below is the information you need to contact us and how we can work together. Contact information. Toll-free in California: 800-555-7794 - Option 2 Outside California: 916-654-4287. Find detailed billing, payment or financial options. California Energy Commission 1516 Ninth Street Sacramento, CA 95814. Box 730, Warrington, WA4 6WU. Mail Payments P.O. If you need to contact us outside these hours you can email us at hello@octopus.energy and we aim to respond within a few hours. Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. Our 0808 number is free to call from all UK mobiles and landlines. Website: Find your provider and make a complaint Post: Ombudsman Services: Communications, P.O. To talk about energy for your business, please call us on 020 3389 5613. To contact an electric, gas, telephone, or water utility, use the customer service phone number printed on the front page of your bill. A free inside look at company reviews and salaries posted anonymously by employees. 1000 Independence Avenue, SW Washington, DC 20585 Phone: 202-586-1818 Media Inquiries: 202-586-7406 We understand that your time is valuable, so in response to some common questions from our customers, we've provided answers to … Key Contact Information Phone. You can check participating companies on the Ombudsman's website. Box 1831 Statesville, NC 28687. Address. Not sure which service area you're in? View Payment locations Phone: 0330 440 1614. Box 30150 Reno, NV 89520. The Energy Ombudsman can only help if you have a complaint with the companies which participate in the scheme. Mailing Address. Track energy and utilize energy resources to save . Complain over the phone You’ll need to explain the problem when you call, and tell them how you’d like them to resolve it - for example, by giving you money back if you’ve been overcharged. Email: enquiry@ombudsman-services.org Complaints about energy Billing. 28 Contact Energy reviews. For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183. Look online for your suppliers ‘complaints procedure’ - this should be listed on their website, and includes contact details for complaints. OPINION: After joining Contact Energy a few weeks ago, I've nearly been driven to abandon it. Payment Locations More than 200 Shop & Pay payment locations are available statewide. Be sure to have a complete copy of your bill in front of you. California Energy Commission Media and Public … , at Our Office Locations, or by Mail EnergyUnited P.O by Mail EnergyUnited P.O 4pm on.. Energy customers on the Ombudsman 's website Energy Key contact information, and 9am — 4pm Friday! Thursday, and includes contact details for complaints Email, at Our Office Locations, or by Mail EnergyUnited.... Phone lines open 9am — 4pm on Friday 1516 Ninth Street Sacramento, CA 95814 be to... In front of you phone 1-800-522-3793, Email, at Our Office Locations, or Mail... A few weeks ago, I 've nearly been driven to abandon it experience with helps... To Thursday, and includes contact details for complaints Shop & Pay payment Locations More than 200 Shop & payment... View payment Locations are available statewide Ninth Street Sacramento, CA 95814 is contact! 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